Policies


Business Learning Solutions (BLS) protects and respects the privacy of personal information. BLS will ensure that the information it is provided remains private and is only used for the purposes explained in this policy.

All information and documentation provided to BLS is held in strict confidence, is secured, and remains the property of BLS. The information that you supply to us is maintained in a centralized database. We do not share this information with outside parties.

BLS is committed to the privacy of those who use our website services.

Information Collection and Use

Personal information may be collected by BLS for the purpose of facilitating communications, gathering data for decision making and reporting, and other reasonable purposes consistent with the objectives of BLS.

BLS may use and disclose personal information to the extent authorized or required by law.

BLS does not otherwise disclose personal information unless it has the consent of the individual to whom the personal information relates. BLS does not rent, sell, or trade member names or lists.

Individuals can deny or withdraw their consent to the collection, use, and disclosure of their personal information by BLS at any time upon reasonable notice, subject to any legal or contractual requirements.

Access to Personal Information

BLS provides individuals with access to the personal information held by BLS about such individuals in accordance with applicable laws. BLS reserves the right to require that any request for access to personal information be made in writing.

BLS will correct or amend personal information where it can be shown that the information is incorrect or incomplete.

Confidentiality

All staff of BLS are bound by a strict confidentiality agreement. BLS does not give, sell, or otherwise release information about our clients to any third party for any reason without written consent from our client.

BLS strives to protect confidential information, personal information, and intellectual property it collects.

BLS uses commercially reasonable efforts to ensure that appropriate policies, procedures, and safeguards (including physical, technological, and organizational measures) are in place that protect the security of personal information under its control.

Individuals are advised to consider the nature of any confidential or commercially sensitive information that is provided to BLS.

Internet Privacy

This privacy policy applies solely to information collected by this website. BLS’s website contains links to other websites and is not responsible for the privacy practices of other sites. Users should be aware of possible risks and read the privacy statements of other websites that collect identifiable information.

BLS may receive personal information via email links made available on its website. BLS will only use or disclose such personal information for an authorized purpose or in circumstances where it has consent or such disclosure is required by law.

Visitors to BLS’s website should be aware that anonymous technical information may be collected. For example, collected information may include a visitor’s IP address, browser type, operating system, domain name, access times, and referring website addresses. BLS uses this information for research purposes such as improving the operation and content of its website and compiling aggregate and statistical information. If such information is obtained BLS will not attempt to link or match this information with any personally identifiable information unless it has consent or its service providers detects or reasonably suspects there is an attempt to damage its website or breach security or it is required by law.

 

Refund and Cancellation Policy

If you would like to withdraw from a course, please submit written notice by email at least three business days before the course begins to be eligible for a refund (less a $50 administration fee). Registration fees of $50 or less are non-refundable unless a course is cancelled by Business Learning Solutions. No refund will be made for cancellations received later than three business days before the course begins. Some exceptions to this policy apply (see below).

Business Learning Solutions is sometimes forced to cancel courses due to insufficient enrolment or other reasons.  If this occurs, a full refund is processed and sent to you automatically.

Course Transfers

Transferring from one course to another or changing from one course to another offering of the same course within three business days of the course start date is considered a withdrawal and a new registration. The $50 administration fee for withdrawals will be charged for the transfer or change. Should a course be rescheduled due to inclement weather conditions, no administration fee will be charged.